Refund Policy
TRAVEL 4 SEASONS (SMC-PRIVATE) LIMITED
📍 Office #33, 3rd Floor, Sialkot Business & Commerce Center, Near SCCI, Paris Road, Sialkot, Pakistan
📞 0311-0405662 📧 travel4seasons@gmail.com
This Refund Policy outlines the terms governing cancellations, amendments, and refunds for bookings made through TRAVEL 4 SEASONS (SMC-PRIVATE) LIMITED.
1. Eligibility for Refund
Refunds are applicable only where airlines, hotels, or service providers permit cancellations or amendments.
2. Refund Processing
All refund requests must be submitted in writing with booking references and valid identification.
3. Time Frame
Refunds are processed within 10–20 working days after receiving confirmation from the relevant service provider.
4. Airline Policies
Airline refund eligibility and deductions are governed by the respective airline’s fare rules.
5. Non-Refundable Services
Certain discounted, promotional, or last-minute bookings are non-refundable.
6. Service Charges
Processing fees, bank charges, and administrative costs may be deducted from approved refunds.
7. Hotel and Visa Refunds
Refunds for hotel or visa services depend on partner terms and local embassy regulations.
8. Partial Refunds
In cases of partial cancellations, refund amounts will reflect the remaining service value.
9. Force Majeure
Refunds are not applicable for cancellations resulting from unforeseen circumstances beyond our control.
10. Currency Exchange
Refunds made in foreign currencies are subject to exchange rate variations.
11. Dispute Resolution
Any refund disputes will be handled in accordance with our Terms and Conditions and Pakistani law.
12. Contact Information
For refund inquiries, please contact travel4seasons@gmail.com or call 0311-0405662.
